What is Car Theft Solutions/Ghost immobilisers & GPS trackers?

Car Theft Solutions/Ghost immobilisers & GPS trackers has 56 pages. See its app structure and page count in a summary based only on verified setup data.

I've sold my vehicle — can I transfer or remove the Ghost?

Two options: (1) Re-PIN transfer to the new owner — next-day, £60 inc VAT, fresh TASSA certificate; (2) Full removal — engineer extraction before sale, next-day, £90 inc VAT.

Which Ghost do I have: Ghost II, Ghost 3 or Ghost II PRO?

Ghost II, Ghost 3 (Ghost III) and Ghost II PRO are different models. Check your installation paperwork or call 0333 370 3259; do not identify the model by vehicle age alone.

Will the Ghost still work after the battery is disconnected?

Yes. PIN is stored in non-volatile memory — disconnecting or replacing your 12V battery doesn't lose your PIN. On reconnect, enter your PIN at IGN ON to disarm.

Valet mode — handing keys to a single-drive parking attendant

Valet Mode allows a single drive cycle on the current ignition without the PIN — re-arms automatically next time the door opens. Use a distinct Valet PIN sequence set at install.

How do I pair the Autowatch Ghost app on a new phone?

Install the Autowatch Ghost app, then with your vehicle in ignition ON and the Ghost disarmed, tap Pair New Vehicle. Bluetooth 5-10m range; app prompts to Authorise during subsequent ignitions.

Just had your Ghost fitted — your first-use handover checklist

Our engineer walks you through arming, disarming, service mode AND a deliberate forgot-the-PIN reset so you can repeat it solo. Store your card and pair your Autowatch app before they leave.

Forgotten my Ghost PIN — three reset options

Don't panic. Three routes: (1) Autowatch smartphone app override; (2) override card given at install (emergency PIN); (3) mobile engineer re-PIN visit — Car Theft Solutions resets your PIN at your home for £90 inc VAT.

How do I put my Ghost into Service Mode for the garage / MOT / valet?

Service Mode lets a mechanic drive your car without knowing your main PIN. At ignition ON, enter your Service Mode sequence; the Ghost stays in Service Mode for ~20 ignition cycles before re-arming.

My engine cranks but won't fire

Cranking but not firing usually means the Ghost's crank inhibit hasn't released — your PIN wasn't accepted. Reset sequence: IGN ON → enter PIN → see ACK → IGN OFF → IGN ON → start.

My vehicle won't start — I think I forgot my Ghost PIN

Almost always means your Ghost is still armed. Press Engine Start-Stop once WITHOUT the brake/clutch to enter ignition ON, then enter your 4–20 button PIN sequence, watch for the dash ACK flash, then start the engine with the brake/clutch.

HomeTech Support

// Technical Support // 24/7 Self-Serve

Tech Support

Self-serve after-sales support for your Ghost immobiliser and GPS tracker. Stuck at the roadside? Sentinel AI is here 24/7 — get instant guides or chat live for forgotten PINs, won't-start issues, service mode, valet mode, and vehicle-specific disarm walkthroughs.

Stuck right now? Try Sentinel AI below — answers in seconds, vehicle-specific. If you need a human, call 0333 370 3259 — out-of-hours tech line.

// Quick Fixes

Three Common
Issues, Solved

// Sentinel AI // 24/7

Ask Sentinel.
Get Answers.

Our 24/7 AI assistant knows service mode, valet mode, forgotten PIN, "won't start" diagnosis, app pairing, and vehicle-specific Ghost disarm procedures for JLR, BMW, Mercedes, Audi, Ford, Vauxhall and more. Try it now:

Sentinel Tech Support

Add Priority Lane →

Sentinel online — I'm here for any operational question on your Ghost immobiliser or GPS tracker. Tell me what's happening and which vehicle you have (make / model / year).

Sentinel Priority Lane

Next time this happens, skip the queue. Customers with our 12-Month Extended Warranty jump straight to a senior installer on a dedicated priority line, get 2 free engineer call-outs a year, and a Sentinel AI fast-lane. £100 one-off.

See What Extended Warranty Covers

Sentinel's guidance supplements — but doesn't replace — your installation handover. Always call 0333 370 3259 if unsure.

// Knowledge Base

Browse.
Solve.

Still Stuck? Speak To A Human

Sometimes only an engineer on the phone will do. Out-of-hours technicians are on standby for Car Theft Solutions installs — call us at any hour, 7 days a week.

Call 0333 370 3259

Stop Vehicle Theft Before It Starts

We fit the Ghost. We install the tracker. CTS Protect is what comes next — your vehicle's digital security command centre, built for every CTS customer. AI intelligence, your install certificates, Sentinel risk reports and priority member support — all in one place.

CTS IntelligenceAI-driven security analysis is woven throughout — Risk Reports, Guard alerts, and the Sentinel advisor.Revealed at Launch

Add a 3rd Year of Bulletproof Peace of Mind

The Ghost comes with a 24-month manufacturer warranty. For £100 once, extend that into a third year — free module replacement, two call-outs, and dedicated priority support.

Free Year-3 Ghost module replacement + re-fit

2 engineer call-outs included (£240 value)

Priority 24/7 support + Sentinel AI fast-lane

Tech Support

Three Common
Issues, Solved

Forgotten my Ghost PIN — three reset options

How do I put my Ghost into Service Mode for the garage / MOT / valet?

My engine cranks but won't fire

Ask Sentinel.
Get Answers.

Browse.
Solve.

I've sold my vehicle — can I transfer or remove the Ghost?

Which Ghost do I have: Ghost II, Ghost 3 or Ghost II PRO?

Will the Ghost still work after the battery is disconnected?

Valet mode — handing keys to a single-drive parking attendant

How do I pair the Autowatch Ghost app on a new phone?

Just had your Ghost fitted — your first-use handover checklist

Forgotten my Ghost PIN — three reset options

How do I put my Ghost into Service Mode for the garage / MOT / valet?

My engine cranks but won't fire

My vehicle won't start — I think I forgot my Ghost PIN

Still Stuck? Speak To A Human

Stop Vehicle Theft Before It Starts

AI Theft Intelligence

Sentinel Risk Reports

Secure Install Wallet

Priority Member Support

Refer & Earn Rewards

Multi-Vehicle Garage

Add a 3rd Year of Bulletproof Peace of Mind

Tech Support

Three CommonIssues, Solved

Forgotten my Ghost PIN — three reset options

How do I put my Ghost into Service Mode for the garage / MOT / valet?

My engine cranks but won't fire

Ask Sentinel.Get Answers.

Browse.Solve.

I've sold my vehicle — can I transfer or remove the Ghost?

Which Ghost do I have: Ghost II, Ghost 3 or Ghost II PRO?

Will the Ghost still work after the battery is disconnected?

Valet mode — handing keys to a single-drive parking attendant

How do I pair the Autowatch Ghost app on a new phone?

Just had your Ghost fitted — your first-use handover checklist

Forgotten my Ghost PIN — three reset options

How do I put my Ghost into Service Mode for the garage / MOT / valet?

My engine cranks but won't fire

My vehicle won't start — I think I forgot my Ghost PIN

Still Stuck? Speak To A Human

Stop Vehicle Theft Before It Starts

AI Theft Intelligence

Sentinel Risk Reports

Secure Install Wallet

Priority Member Support

Refer & Earn Rewards

Multi-Vehicle Garage

Add a 3rd Year of Bulletproof Peace of Mind

Three Common
Issues, Solved

Ask Sentinel.
Get Answers.

Browse.
Solve.